Experience and Knowledge
Minimum one-year customer service experience. Prior financial institution experience (particularly as a teller) hospitality, restaurant or retail sales experience preferred.
Ability to become thoroughly knowledgeable of Credit Union products and services, features, and benefits.
Demonstrated and documented successful sales skills and a willingness and ability to apply those skills on the job through incoming member calls and outbound follow-up calls.
Proficient with the use of personal computer applications. Demonstrates ability to learn and effectively utilize in-house programs and third-party software. Takes the initiative to develop further proficiency beyond what is trained.
High school diploma or GED equivalent.
Demonstrated and documented successful initiative for developing skills and career advancement through the training and education and continually improve job competencies and service attributes in order to add value to the organization and its members