The Senior Collections Specialist, reporting to the AVP/Collections Manager, is responsible for calling and collecting on past due monies owed to the Credit Union on the following consumer loan types: 1st Mortgages, Home Equity Lines of Credit, Auto, Credit Card and unsecured and secured personal loans as well as collecting on overdrawn share accounts. In addition, the duties will include administering the repossession process from repo to remarketing. Other duties include processing skip tracing, force placed insurance, filing insurance (GAP and Warranty) claims and other administrative duties as needed to support the Collections department.
Knowledge of collections on business loans such as business autos and business credit cards are a plus. Spanish speaking is a plus. Some college a plus. Prefer 2+ years of experience in consumer collections. Familiar with Federal and State laws governing consumer privacy and collections is a must. Candidate should be proficient in Microsoft Excel, Outlook and Word. Knowledge of Symitar (core system) a plus.
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