Retail Supervisor

Job Posted 5/12/2022
Puma North America
2754 Livermore Outlets Dr
Livermore, CA 94588
United States
Category Retail
Experience Required
Job Start Date
$18.00 Per Hour
Job Description

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards

Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.

Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.

Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers

Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager

Required to comply with all Policies & Procedures, operational core competencies and key accountabilities

Responsible for maintaining a safe, healthy and complaint working and shopping environment

Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position


1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)

Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups

Strong team player

Excellent communication skills

Ability to learn quickly

Computer skills, basic know-how about MS Office programs

Ability to lift/carry, push/pull up to 30 pounds regularly

PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.

2754 Livermore Outlets Dr
United States
Puma North America Jorge Encarnacion