Our Polo Ralph Lauren Sales Associates are the first and most important relationship our customers have. They are the ones delivering the Ralph Lauren Experience by creating connections, offering hospitality, providing recommendations and listening. Associates succeed through living our service philosophy of being a driver, a brand ambassador, inclusive, flexible and proactive. The key to our success is hiring PEOPLE who are: Passionate, Enthusiastic, Outgoing, Poised, Leaders, and Engaged.
Essential Duties & Responsibilities
• Drive sales by maintaining a high level of product knowledge expertise
• Provide best in class customer service by recommending, selecting and helping customers locate merchandise
• Communicate knowledge of current promotions, policies regarding payment, exchanges, and security practices
• Ensure maintenance of product presentation to brand standards including prop maintenance and signage
• Support in organizing the stock room, sales floor, cashwrap, dressing room and all non-selling or common areas
• Anticipate obstacles and proactively take action by making recommendations to get efforts back on track