The East Bay Regional Park District is a system of beautiful parklands and trails in Alameda and Contra Costa counties to the east of San Francisco. Established in 1934, the Park District is the oldest and largest regional park system in the United States, managing over 122,000 acres of parkland within 73 regional parks, and encompassing over 1,300 miles of trails for hiking, biking, horseback riding, and nature learning.
Vacancy Situation: The Park District currently has four (4) vacancies located at Quarry Lakes and Dumbarton Quarry in Fremont, CA. Park Service Worker positions work either full-time for nine months of the year or full-time year-round. The hiring pools established as a result of this recruitment will be used to fill the current vacancies and additional vacancies that may occur during the one-year life of the hiring pools.
What You'll Be Doing:
We're Looking For Someone Who:
- Providing customer service to park users entering the park
- Collecting fees
- Answering phones
- Boat inspections for Quagga Mussel
- Will perform routine maintenance
A Few Reasons Why You May Love This Job:
- A courteous and friendly individual
- Enjoys working with people
- Able to work independently
- Has basic maintenance skills
- Ability to work outdoors
- Ability to developing skills
- Meaningful and valuable work
- Respect: We honor each other, the park users we serve, and the land we steward
- Resilience: We creatively adapt to change. We address challenges with empathy, perspective, and determination.
- Relationships: Our greatest strength lies in the trust, accountability, and teamwork we cultivate with our colleagues, partners, and the public we serve.
- Responsiveness: We communicate openly, honestly, and reliably.
- Transparency: We hold the public's trust through meaningful stakeholder engagement and unfettered access to timely and reliable information on decisions and performance.
Under general supervision:
Under direct guidance and oversight from lead Park Operations staff:
- Performs visitor services
- Provides information and directions
- Answers phones
- Responds to complaints
- Collects appropriate fees
- Sells memberships
- Bait and tackle
- Registers campers
- Maintains good relations with neighbors and homeowner's associations
- Maintains professional relations and communications with crews, supervisors, Park District staff, concessionaires, tenants, and other agencies
- Assists with special events and reservations groups
- Completes daily and monthly revenue reports
- Balances cash and prepares bank deposit slips
- Performs watercraft and trailer inspections and updates the inspection database
- Keeps various logs, such as daily logs, number of visitors, and campground usage
- Responds to emergencies, such as medical, searches, park fires and other requests for aid
- Operates radios to provide and coordinate information
- Provides traffic control
- Completes medical/incident reports
- Performs routine maintenance work, including picking p and removing liter, cleaning, and stocking restrooms, emptying garbage cans, changing trash liners, and removing graffiti
- Performs light maintenance and maintains boat ramps, docks and boat inspection areas and performs related duties as assigned.
- Assists with turf maintenance, including cutting and laying sod, mowing, weeding, fertilizing, aerating, watering, seeding, and raking
- Assists in planting and pruning trees and shrubs and ground cover
- Mulches and amends soil
- Assists with irrigation
- Operates line trimmer, hedge trimmers, blowers
- Paints and repairs signs, information panels, fences, gates, benches, tables, and parking lots
- Controls rodents and other pests
- Assists in performing trail, trail head and staging area maintenance
- Clears culverts
- Removes hazards
- Removes invasive plants, such as poison oak
- Assists in repairs and replaces barbed wire and chain link fencing
- Assists in repairing stairs and boardwalks
- Performs routine building maintenance, including cleaning gutters and assists in maintaining and cleaning sewer lines using snakes
- Makes minor repairs of pumps, heaters, and alarm systems
- Cleans hook-up sites and dump stations at campgrounds; patrols and opens and closes parks
- Patrols interior waterways by boat
- Closes trails due to fire danger or wash outs
- Protects natural resources, including recognizing and protecting plant life, wildlife, artifacts and structures
- Assists with removing exotic and non-native plants; assists with Stewardship Department's projects and assists with fuels management including, but not limited to, weed abatement, mowing and brush removal
- Operates and assists maintaining equipment
- Changes fluids, tires, and belts for light equipment
- Drives trucks, four-wheel drives, ATVs and shuttles
Education: Equivalent to the completion of the twelfth grade; AND
Experience: Six months of paid experience which demonstrates the ability to provide quality customer service, handle cash, perform gardening work or grounds maintenance tasks;
License or Certificate:Possession of a valid Class C California Driver's License is a condition of initial and continued employment in this classification.Additional Information
- Basic methods and techniques of gardening
- Customer services skills basic history, biology, and geology as a foundation for learning and answering questions
- Principles and practices of watercraft and trailer inspections.
Conditions of Employment:
- Perform basic math, sufficient to handle fee collection, cash balancing, deposits and revenue reports
- Perform watercraft inspections for natural resource protection as needed
- Follow written and oral instructions
- Maintain physical strength and agility to perform manual labor
- Frequently lift and move up to 60 pounds
- Work outside and under adverse conditions
- Exercise attention to detail; perform receptionist and clerical duties; analyze situations and take action effectively
- Interpret and apply detailed rules and regulations
- Multitask, prioritize and balance completing projects and customer service needs
- Meet deadlines
- Learn to operate office equipment including computers and supporting word processing, spreadsheet, and database applications
- Communicate clearly and concisely, both orally and in writing
- Establish and maintain effective working relationships with those contacted in the course of work at all levels, including a culturally diverse general public, with a focus on quality service to internal staff and external customers
Application materials for this position consist of two (2) required parts:
- Must pass a Level 1 Background Check;
- May be required to work unusual hours, nights, weekends, holidays, outdoors and in a variety of weather conditions;
- Depending on work location and assignment, ability to use a respirator in the performance of work in accordance with CAL OSHA respirator regulations, Title 8, 5144 (c) (g) (l) (A) (l.), incumbents shall not wear facial hair (e.g. beards or long sideburns, etc.) that impede the effectiveness of the respirator;
- Must wear a Park District uniform.
Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system. If you have previously applied on GovernmentJobs.com, please take care to update your existing profile. Applications are accepted online only. Our online application system is provided by NeoGov. If you encounter problems while applying online, please contact the NeoGov Help Desk toll-free at (855) 524-5627.
- A current East Bay Regional Park District application submitted online, and
- Completed supplemental questions.
Notification: All applicants will be notified of the disposition of their application via email, generally within two to three weeks after the closing date. You may also sign into your governmentjobs.com account to view your current application status and notifications.
Selection Process: The application materials for all applicants meeting the minimum qualifications will be reviewed by a screening panel to select the best qualified for testing or interview. The District reserves the right to set up a written test, performance test, and/or other assessment procedures before or after the interview process. Possession of minimum qualifications does not guarantee an interview or invitation to test. Pursuant to the Federal Immigration and Reform Act of 1986, all applicants who are hired will be required to provide proof of identity and appropriate work authorization documents prior to commencement of employment. The individual chosen for hire must be able to pass a background check, including fingerprint check, and District medical examination prior to employment. The probationary period for this classification is nine (9) months.
Union Affiliation: East Bay Regional Parks Employees, Local 2428, American Federation of State, County & Municipal Employees (AFSCME), AFL-CIO, represents this classification. Wages, hours, and other terms of conditions of employment are covered in an agreement between the Park District and Local 2428.
Special Testing Arrangements: If you require special arrangements due to a verified disability or medical condition, please contact the Human Resources Department at (510) 544-2154.
Tentative Date of Examinations:
Written Exam: Week of May 10th
Oral Interview Panel: Week of May 24th
Equal Opportunity Employer:
The East Bay Regional Park District, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.