General Responsibilities: Under the
direction of the Lead Case Manager, the Overnight Staff will work the overnight
shift(s) for the Domestic Violence Shelter while developing and maintaining an
understanding of contracts acquired by Tri-Valley Haven. The Overnight Staff will assist TVH managers
in the preparation of contractual reports and documents. Assist with shelter operations as directed
by supervisor.
General Requirements: Bachelor's
degree with one year's experience. Two-year
minimum experience with computers, one year in a non-profit setting; knack for
detail work; experience working alone.
Ability to work independently, manage time and tasks effectively. Knowledge of violence toward women and
children. Completion of Agency Training
within 6 months of employment (if not before).
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Areas of Responsibilities
I. Data
Collection/Management
A. Assistant
Manager of Shelter database.
B. Develop
and maintain knowledge of TVH contracts.
C. Train
staff to complete required documentation and reports
D. Assist
with the completion and submission of required reports.
E. Maintains
agency data.
F. Input
data collected from staff at the Community
Building (on-going) and
Shelter as needed.
G. Help to
establish protocols for data collection and entry in conjunction with Program
Directors and Contracts Manager.
II. Associated
Data Collection Tasks
A. Assist in
grant applications, particularly with government grants
B. Attends
staff meetings as required.
III. ADVOCACY
A. Responsible
to assist with updating resource information (I & R) and develop and
maintain systems that will allow other staff, volunteers and clients to access
this information.
B. Responsible to maintain master binders for all original
client related materials.
C. Responsible
for maintaining working relationships with the staff of public and private
agencies that provide resources to Tri-Valley Haven clients.
D.
Responds to Tri-Valley Haven's crisis line as
needed.
IV. DIRECT SERVICE - Provide direct
services in a sensitive, non-judgmental, informative, and effective manner,
including:
A. Handles
crisis line calls when needed.
B.
Provides advocacy, information and referral, and
crisis intervention for clients, though only as needed.
C. Responsible
to comply with all laws, including elder abuse reporting, CPS reporting, 5150
laws and suicide assessment.
D. Enforces
house rules.
E. Serves
as back-up for crisis line volunteers and the shelter on a rotating basis, and
assumes call-forwarding of hotline as needed.
F.
Records all client interactions and writes in
daily log regularly to keep information up-to-date.
V. GENERAL TASKS - Performs general
tasks as needed and represents Tri-Valley Haven in a professional manner. Tasks include, but are not limited to:
A. Attend
meetings as needed.
B. Participate
in community fund raising and special events as required.
C. Must have a valid California
driver license and an insured automobile that employee will use as necessary
for agency related business, including transportation of clients.
D. Must maintain a good Motor Vehicle
Record (MVR) in order to be able to drive for the agency.
VI. OTHER TASKS AS ASSIGNED BY THE
LEAD CASE MANAGER, DIRECTOR OF DOMESTIC VIOLENCE SERVICES, AND/OR THE EXECUTIVE
DIRECTOR WITHIN THE SCOPE OF TRI-VALLEY HAVEN’S MISSION. Tri-Valley Haven is an Equal Opportunity Employer, committed to excellence through diversity
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