Maintenance Tech II/Pool Maintenance (CPO)

Job Posted 5/5/2022
Stoneridge Creek
3300 Stoneridge Creek Way
Pleasanton, CA 94588
United States
Category Facilities
Experience Required
Job Description


The Maintenance Tech II (CPO) person is responsible for maintaining all aspects of the physical plant, with specialized attention to the tasks of a Certified Pool Operator (CPO).  Under supervisor direction, the Maintenance Tech II performs preventive maintenance, routine servicing, seasonal repairs and changes, building equipment and plumbing repairs, and routine maintenance and repairs to systems related to the pools and spas.



  • Working as a team with the entire Plant Operations Department, the Maintenance Tech II performs general maintenance duties, preventive maintenance, service calls, and emergency maintenance as needed and assigned.
  • Performs routine maintenance and repairs to systems related to pools and spas.
  • Performs building and equipment repairs, with moderate plumbing and electrical, and some carpentry. 
  • Completes apartment turnovers, including minor repairs, touchup painting, and restoring apartment to original condition.
  • Performs regular pool, koi pond, and lake maintenance.
  • Continues to perform minor repairs, painting, and similar duties that may be assigned to a Maintenance Tech I in a manner that is faster and more proficient compared to Maintenance Tech I levels and requires only moderate oversight and direction.
  • Instructs residents on how to use their thermostats. May assist with HVAC systems including pumps, heaters, and cooling towers.
  • Provides excellent customer service to residents as demonstrated by doing the following:
    • Previewing work orders, and arriving at the unit prepared with all tools/parts needed
    • Greets Resident(s) by name, introduces yourself, and e explains to the Resident(s) what you will be working on.
    • Always wears protective ‘booties’ over shoes when entering Residents’ unit.
    • If the Resident is not home, leave a note.
    • Thoroughly cleans up after yourself when finished with the job.
    • Maintain personal cleanliness
    • When a Resident asks you to do something not on the work order, if it will take less than 15 minutes, do it. If it will take over 15 minutes or doing it will make you late for an appointment, ask if you can use their phone to call in the work order on their behalf.
  • Assigned one week of on-call duty as scheduled
  • Conducts staff training related to safety items as scheduled by the Supervisor or Plant Operations Director.
  • Other duties as assigned.



  • High school graduate.  Technical schooling and/or training preferred.
  • Minimum of three to five years of previous work experience with electrical, plumbing, painting, and other general maintenance duties in a complex commercial, industrial or healthcare setting.
  • Certification as a CPO (Certified Pool Operator) or a minimum of three years of previous experience servicing commercial pools and spas
  • Ability to read and understand basic blueprints and schematics. 
  • Basic understanding of HVAC thermostats.
  • Ability to understand and follow instructions in English, communicate effectively, and perform simple arithmetic.
  • Must have a passion for excellent customer service.



This position is essential to the safety of our residents and staff; and to the operation and function of the community. Employee may be recalled to report to work for an emergency, unusual occurrence, resident care need, visit from regulatory/governing agencies or any other event deemed necessary by the Executive Director, Administrator, and designee.



Moderate to heavy physical effort throughout the work day. Must be able to walk, stand and stoop for up to 80% of the work day. May be exposed to the elements (heat, cold, rain); work in area with high voltage electricity, hazardous equipment and moving parts; and work on roof tops and other high places. Must be able to set up and climb ladders safely with tools and equipment necessary for assigned work. Must be able to lift up to 50 lbs. When lifting loads over 50 lbs., use two or more people. It is your responsibility to ask for assistance. Must be able to push and/or pull wheeled carts and equipment generally weighing up to 300 lbs.  May be exposed to communicable diseases including HIV and Hepatitis B viruses; industrial and household chemicals; and offensive odors.


3300 Stoneridge Creek Way
Pleasanton CA 94588
United States