·
DIRECT SERVICE - Provide direct services in a
sensitive, non-judgmental, informative, and effective manner, including:
A. Develop and implement curriculum of various life skills topics for
weekly classes, utilizing various presentation mediums.
B. Develop and implement curriculum of various parenting topics for weekly
sessions, utilizing various presentation mediums.
C. Provide advocacy, information and referral, and crisis intervention for
clients as needed.
D.
Enforce program rules and respond to client crisis situations as
needed.
E. Screen and interview potential residents and processes intakes. Make
referrals as needed. Work within the Coordinated Entry System protocols to
intake clients into shelter.
F. Maintain inventory of all shelter supplies and submit check requests
when necessary.
II. OTHER RESPONSIBILITIES
A. Responsible for keeping Director of Homeless and Family Support
Services current on client and program status.
B.
Under the terms of the Homeless Services contract(s), works with TVH
shelter staff and community building staff to coordinate services for these
clients and their children.
C.
Compile accurate statistics or other agency documents in a timely
manner. Statistics must be turned in by
the 5th of the month.
D.
Keep accurate
documentation on each Homeless client according to contract(s).
E.
Responsible to
comply with all laws, including elder abuse reporting, CPS reporting, 5150 laws
and suicide assessment.
F.
Record all client interactions in daily log regularly to keep
information up-to-date.
G.
Supervision and scheduling of Child Care Volunteers at Sojourner House.
H.
Assist with taking crisis line calls and providing sexual assault
advocacy as directed by supervisor.
I.
Work backup and holiday shifts as assigned
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A.
Maintain the highest standards of confidentiality and client /staff
safety.
B.
Enforce the House Rules, up to and including giving written warnings
and exiting clients from program if necessary.
C.
Recognize and defuse client crisis situations. Reinforce boundaries in
their interactions with staff and other clients.
D.
Maintain and update client files,
including OsSoft system
III. GENERAL
TASKS - Performs general tasks and represents Tri-Valley Haven in a
professional manner as needed.
A. Attends staff meetings and Board/Staff
meetings as needed.
B. Participates in community fundraising
and special events as required.
C. Must have a valid California Driver's
License and an insured automobile that employee will use as necessary for
agency-related business including emergency transportation of clients.
D. Must maintain a good
Motor Vehicle Record (MVR) in order to be able to drive for the agency.
IV. OTHER
TASKS AS ASSIGNED BY THE DIRECTOR OF HOMELESS AND FAMILY SUPPORT SERVICES AND/OR
EXECUTIVE DIRECTOR WITHIN THE SCOPE OF TRI-VALLEY HAVEN’S MISSION. Tri-Valley Haven is an Equal Opportunity Employer, committed to excellence through diversity.
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