KNOWLEDGE, SKILLS AND ABILITIES
-Broad knowledge of, and practical experience with operations functions, products and services and the laws and regulations which affect the Credit Union
-Strong verbal, written, and phone communication skills with demonstrated ability to communicate professionally at all levels
-Effective interpersonal skills and ability to work with all levels of staff and members in a professional, approachable, and positive manner
-Ability to handle simultaneously, multiple tasks and changing priorities in an efficient and effective manner
-Ability to conduct thorough research, and provide workable recommendations and solutions to problems. Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors.
-Detail-oriented, self-starter who can work independently
-Demonstrate a highly motivated, positive and outgoing personality applicable to a high-quality public relations and member service position
-Computer literate and proficient in software applications, Adobe Acrobat, online research tools and MS Office: Word, Excel, PowerPoint and Outlook
-Ability to maintain strict confidentiality
-Education and/or Experience: A high school graduate ,1 years’ experience in related disciplines or 2 years' customer service/sales experience. College degree preferred.