Family Caregiver Support Program Coordinator

Job Posted 12/1/2023
CityServe of the Tri-Valley
5353 Sunol Blvd
Pleasanton, CA 94566
United States
Category Customer Service
Employee
Full-Time
Experience Required
Industry
Charitable / Not for Profit
Pay
$23.00 to $27.00 Per Hour
Job Description
About the Role

The Family Caregiver Support Program Coordinator provides supportive services to unpaid caregivers and the caregiving recipient over the age of 75, focusing on low income individuals. This Coordinator provides information on local services including support services, respite care and supplemental services. Also plans and facilitates Caregiver Support Groups (virtual and in-person) and respite care in the Tri-Valley. Collaborates with families and local resources, advocates on behalf of families and the senior, reaches into the community to connect caregivers with support, and elevates our clients and their families.
What You'll Do

Determine a participant’s eligibility for CityServe programs by completing intake/assessments and determining goals and care plans.
 
Prepare, plan and facilitate weekly and monthly Caregiver Support Groups, both in person and virtual.  Includes registering group members, advertising to potential group members, preparing educational materials, scheduling presentations from guest speakers, and creating handouts.

Provide information and resource referrals for clients and their family.

Maintain program statistics and ensure the completion of monthly and yearly program objectives.

Become knowledgeable about various types of resources, services and classes available for participants in the Tri-Valley.

Become the in-house expert on caregiver support services and train the team as needed.

Perform other duties as assigned.

Maintain current data entry, reports and special projects as needed on all required platforms

Manage all assigned job functions with a good balance: Working with clients towards their goals, attending outreaches, facilitating support groups and attending meetings.

As required, prepare reports by collecting, analyzing, and summarizing data and trends.


EDUCATION & EXPERIENCE 

College degree or combination of education and experience in Social Welfare, Human Development or related discipline.
Experience working with older adults is preferred.
Excellent background and knowledge of challenges and issues related to Geriatrics.
Ability to interact effectively with persons of all backgrounds.
Excellent facilitation and communication skills.
Working knowledge of Tri-Valley resources, specific to the older adult population. 
Comfortable using Google Suite
Employer

3311 Pacific Avenue
Livermore CA 94550
United States