Counter Sales Positiion

Tool Tech Construction Supply
4647 A Las Positas Rd
Livermore, CA 94551
United States

Category
Industry
Building Materials
Job Start Date
7/1/2021
Manages Others
No
Experience Required
No
Degree Required
No
Security Clearance Required
No
Pay
From $15.00 To $20.00
Per Hour
Employment Type
Employee
Work Schedule
Full-Time

Job Description
Tool Tech Construction Supply of Livermore is looking for outgoing, high energy sales associate to join out team in Livermore.

Must work well with others in a high paced, ever changing work environment to provide exceptional customer service to our retail and service/repair clients. Customer Service Associate Job Responsibilities:
Maintains customer relationship by responding to inquiries; documenting actions.
Prepares customer inquiries by studying products, services, and customer service processes.
Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
Maintains customer inquiries by documenting inquiry and response in customers’ accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational/training sessions.
Accomplishes customer service and organization mission by completing related results as needed.


Schedule Requirements:

Store is open Monday through Friday from 6a.m. to 4 p.m.

Inside Sales/Counter Sales is a full time position working 40 hours a week. Occasional overtime may be offered/required based on business needs.  Possible Part time is available as well.

Customer Service Associate Qualifications / Skills:
Product knowledge
Ability to handle large workload
Data entry skills
Organization
Analyzing information
Verbal communication
Reporting skills
Basic Merchandising
Customer focus
General consulting skills
Multi-tasking
Cash Handling
Education, Experience, and Licensing Requirements:
University/college degree is an asset
Familiarity with office software and windows based systems a plus
Previous experience, especially in particular industry, preferred
Bilingual / Spanish is a plus
Lift Truck Skills/Certification a plus