Communications Center Radio Operator

Job Posted 5/2/2022
Collins Aerospace
6011 Industrial Way
Livermore, CA 94551
United States
Category Customer Service
Airline / Aviation
Job Start Date
Application Closing Date
$21.00 Per Hour
Job Description
Do you have a passion for aviation? Have you always wanted to work with pilots and Air Traffic Controllers? Do you enjoy providing superior customer service? As a Communications Center Radio Operator, you will be able to do all of this and more! In this role, Collins Aerospace offers a rewarding and challenging opportunity to truly make a difference as an aviation communication professional.

The Communications Center Radio Operator will manage air-to-ground and ground-to-air traffic radio messages and communications for airline dispatchers, pilots, air traffic controllers and other authorized agents. They will provide outstanding customer service while receiving, copying and delivering Air Traffic Control clearances, advisories and information requests.

Collins Aerospace will provide training on weather code symbols, procedures related to Air Traffic Control relay operations and our communications regulations, procedures, abbreviations and the operation of all applicable equipment. All training will be completed on-site at the Communication Center and must be successfully completed within the 6-month probationary period, in order to continue employment.

Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Job Responsibilities:

Operate HF/VHF radio, computer and telephone communication equipment.

Transcribe pilot communications real-time into the airline and FAA systems

Support a 24/7 operation with mandatory shift work

Assist with communications between aircraft and various ground support stations.

Keep Aviation Voice Service Staff and ATC Facilities up to date with information pertaining to in-flight anomalies.

The starting rate is $21.00 per hour and Radio Operators receive generous increases each year per the Union Contract with the International Brotherhood of Teamsters.

Basic Qualifications:

High school graduate or equivalent in general education

Must be capable of passing a typing speed of 40 words per minute

As a safety-sensitive position, complying to DOT random drug and alcohol testing regulations

Ability to support a 24/7 365 day operation

Successfully pass a post-offer physical examination and audiogram.

Must have resided within the United States for at least 3 consecutive years out of the last 5.

Ability to pass a government-sponsored background investigation to include fingerprinting, and either U.S. Citizenship or Permanent Resident Alien status.

Qualify to receive a Restricted Radiotelephone Operator Permit and obtain within 6 months of employment

Preferred Qualifications:

Experience in radio communications, call center customer service, help desk, or radio dispatching

Ideally your experience will be in airline transportation services or public agency dispatching. Familiarity with the technical and operational terms encountered in aeronautical communication is also desired.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Our Connected Aviation Solutions team provides advanced information management systems, products and services that enable the connected ecosystem by bringing together Collins’ unique breadth of aviation, surface transportation and critical infrastructure products with our smart digital solutions to help us enhance every aspect of the end-to-end travel experience. We help airlines, airports, business aircraft and rail operators turn data into value to streamline operations, increase efficiency and reduce cost, enhance the passenger experience and contribute to sustainable flight. By combining the best networks, connectivity and data/analytics solutions, we’re solving big problems for our customers and the world, while enhancing the security and connectivity of systems both on and off the aircraft, to help operators and passengers stay more connected and informed and create a more sustainable, efficient, reliable and enjoyable travel experience. Aviation connects the world. Our Connected Aviation Solutions team connects aviation. Sustainably. Seamlessly. Securely.

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibilities.


Collins Aerospace offers a competitive benefits package includes

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.


● Background check and drug screen required (every external new hire in the U.S.)

● Drug Screen only performed on re-hires who have been gone for more than 1 year

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day

6011 Industrial Way
Livermore CA 94551
United States