ESSENTIAL DUTIES/RESPONSIBILITIES:
- Check patient insurance eligibility before booking an appointment.
- Enroll patients in insurance plans or county programs through One-E-App and CALHEERS.
- Have complete knowledge and understanding of clinic operations and procedures.
- Provide outstanding customer service to clients and to ensure a positive image for Axis Community Health.
- Other duties as assigned
REQUIRED COMPETENCIES:
- 1 year of Customer Service experience.
- Demonstrates ability to work with people of diverse background respect of race, ethnicity, class, sexual orientated and disability.
- Computer Knowledge required. Proficient using MS Office applications - Word, Excel, Outlook, 35 WPM, Medical terminology, Cal-Win, Epic a plus.
- Prefer current knowledge of Medi-Cal and various state health insurance programs.
- Ability to work a flexible schedule.
- Bilingual in Spanish and English required
- Excellent time management skills to meet goals and objectives.
- Ability to multi-task effectively; organized and dependable.
- Able to conduct yourself and answer patient inquiries in a courteous and professional manner.
- Ability to interact effectively and in a professional, supportive manner with persons of all backgrounds.
QUALIFICATIONS:
- Minimum 1 year experience with medical office duties.
- High school diploma or equivalent.
BENEFITS:
- Employer paid health, dental, and vision benefits to the employee.
- Option to participate in a 403(B) retirement plan with employer matching contribution.
- Partial educational reimbursement.
- 12 paid holidays.
- Accrued paid time off with each pay period.
- Employee discount programs.
- Colleague Referral Bonus Program
CONNECT WITH AXIS:
Company Page: https://www.axishealth.org
Facebook: https://www.facebook.com/axiscommunityhealth
LinkedIn: https://www.linkedin.com/company/axis-community-health
Physical Demands and Working Conditions:
Work is normally performed in a typical office work environment. While performing the responsibilities of this position, the individual is required to have ambulatory skills sufficient to visit various parts of the organization. Requires the ability to reach with hands and arms, climb stairs and occasionally lift and/or move up to 30lbs. Requires sitting and standing for extensive periods of time, operating a computer keyboard, telephone and other equipment for extended periods of time. Travel to other Axis health centers and other local travel will be required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Axis Community Health is committed to creating a diverse work environment and is proud to be an equal opportunity employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance. . Link to "EEO is Law" poster: https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf As part of our hiring process Axis conducts background checks.
Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity.