Guest Service Agent

Job Posted 9/10/2024
Hyatt House San Ramon
2323 San Ramon Valley Blvd.
San Ramon, CA 94583
United States
Category Hospitality
Employee
Full-Time
Industry
Hotel / Resort
Application Closing Date
10/18/2024
Pay
$19.00 to $19.00 Per Hour
Job Description

We are looking for an enthusiastic and friendly hotel front desk agent to join us at Hyatt House San Ramon!

Responsibilities:

  • Checking in and checking out of all hotel guests in a timely, welcoming fashion
  • Manage room bookings through the phone or in-person and be able to answer inquiries about the hotel, rooms, amenities, rates, special requests, etc.
  • Connecting with other departments in the hotel to ensure accommodations are running smoothly
  • This is a fast paced position that will involve cash handling, answering telephones, providing local information to guests, etc. all in an attentive, courteous and efficient manner.

Qualifications

Qualifications

Qualifications

  • Excellent organization and communication skills as well as multi-tasking abilities
  • Team-oriented
  • At least one year of customer service experience preferred but not required

Pay: $19 per hour

HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness center and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT house properties are located in urban, airport and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignment.
The Guest Service Agent is responsible for checking in and checking out of all hotel guests. This person must have excellent organization and communication skills as well as superior guest service abilities. This is a fast paced position that will involve cash handling, answering telephones, providing local information to guests, etc. all in an attentive, courteous and efficient manner.
Welcome you to our new house, HYATT house
Employer
Hyatt House San Ramon

2323 San Ramon Valley Blvd.
San Ramon CA 94583
United States