Position Schedule: Rotating Evenings and Saturday
ESSENTIAL DUTIES/RESPONSIBILITIES:
- Greet patients and agency visitors; direct all individuals to the appropriate location and services; be courteous, polite and helpful to the public and clients at all times when representing Axis Community Health.
- Respect and maintain privacy and dignity of agency clients; assure client confidentiality at all times per HIPAA regulations.
- Register patients according to agency protocols and schedule appointments according to established procedures.
- Determine financial status of patients and their eligibility for Axis Community Health services.
- Assist patients in accurately completing appropriate forms, and document all information according to Axis Community Health protocols.
- Provide clerical support for the assigned department/provider, to include preparing patient records for visits, filing laboratory and other patient reports in the medical record and maintaining all forms necessary for clinical services.
- Working within the scope of a Front Desk Receptionist, assist all members of the clinical team as requested.
- Maintain the assigned department and ensure that all equipment is in working order, that the area is clean and well-maintained and that sufficient supplies are available for the office and clinical operations.
- Maintain the cleanliness of all department and patient areas before, during and after clinic.
- Participate in staff meetings and trainings.
- Perform other duties as assigned.
REQUIRED COMPETENCIES:
- Computer skills to include Microsoft Word and Excel, 35 WPM, Nextgen experience a plus.
- Ability to interact effectively and in a supportive manner with persons of all backgrounds.
- Excellent customer service skills.
- Knowledge of patient billing procedures, insurance verification.
- Ability to work efficiently and effectively.
- Ability to work well under pressure, multi-task and handle stress well.
- Excellent written and verbal communication skills
- Bilingual preferred
QUALIFICATIONS:
- High School Diploma or equivalent.
- One year of experience as a receptionist in a healthcare setting preferred.
BENEFITS:
- Employer paid health, dental, and vision benefits to the employee.
- Option to participate in a 403(B) retirement plan with employer matching contribution.
- Partial educational reimbursement.
- 12 paid holidays.
- Accrued paid time off with each pay period.
- Employee discount programs.
CONNECT WITH AXIS:
Physical Demands and Working Conditions:
Work is normally performed in a typical office work environment. While performing the responsibilities of this position, the individual is required to have ambulatory skills sufficient to visit various parts of the organization. Requires the ability to reach with hands and arms, climb stairs and occasionally lift and/or move up to 30lbs. Requires sitting and standing for extensive periods of time, operating a computer keyboard, telephone and other equipment for extended periods of time. Travel to other Axis health centers and other local travel will be required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Axis Community Health is committed to creating a diverse work environment and is proud to be an equal opportunity employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance. . Link to "EEO is Law" poster: https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf As part of our hiring process Axis conducts background checks.
Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.